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Front Desk/ PBX Agent- RBI

Location:San Diego/Rancho Bernardo , CA
Salary Range:DOE
Exempt/Non-Exempt:Non-Exempt
Benefits:Please See Benefits Tab
Employment Type:Full Time
Department:RBI - Front Desk/Guest Services
Description:

 

Are you outgoing with a passion for helping others? If so, JC Resorts is currently seeking a Front Desk/PBX to join our Rancho Bernardo Inn property.

Rancho Bernardo Inn, a member of Preferred Hotels and Resorts Worldwide, is the distinguished holder of many honors, including Mobil Four Star (18 years), and AAA Four Diamond (32 consecutive years) ratings. Rancho Bernardo Inn is owned by JC Resorts, whose other properties include Surf & Sand Resort, Temecula Creek Inn, and JC Golf.

Since 1971, JC Resorts has been a proven leader in the management and operation of premium golf and resort properties where diverse entities are united by the same authentic vision - MAKING MEMORIES. EVERY GUEST. EVERY TIME. That means impeccable service without stuffiness, attention to detail without stifling formality and comfortable accommodations without the trace of pretentiousness. We revel in the unique and offer a customized approach to maximize the performance individual properties while enhancing their distinctive character.

Duties:The Front Desk Agent will be responsible for attending to arriving and departing guests, to check them in and out of their hotel rooms, handle special requests and oversee PBX operations. Please see the attached job description for a detailed listing of specific job duties.
Qualifications:A High School Diploma or equivalent is required. Must have 1-2 years experience in providing excellent customer service over the telephone or in person Ability to navigate computers with strong customer service, basic math and problem solving skills are required. Must be able to work varied shifts, to include days, nights, weekends and holidays. We are proud to be an Equal Opportunity Employer. We maintain a drug-free workplace; perform pre-employment substance abuse testing and criminal background screening.
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